Save EUR 9,- handling fee if you buy your ticket online and not in the service center or in the port.
Contact Customer Service, Monday-Friday 8-18, Saturday-Sunday 9-18 on telephone +49 (0) 381 – 77 88 77 66 or send an email to: firstname.lastname@example.org
You must check in no later than 15 minutes before the planned time of departure.
There is a 24-hour cancellation right after booking is confirmed. Within this period, the ticket can be fully refunded.