An online fee of €0.75 shall be charged to all online purchases.
A processing fee of €10 shall be charged to all purchases made in port using the full personal service available in the vehicle lanes.
Contact Customer Service, Monday-Friday 8-18, Saturday-Sunday 9-18 on telephone +49 (0) 381 – 77 88 77 66 or send an email to: firstname.lastname@example.org
You must check in no later than 15 minutes before the planned time of departure.
There is a 24-hour cancellation right after booking is confirmed. Within this period, the ticket can be fully refunded.